Services - Customer Care, Orders, Delivery | Nespresso Vietnam

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NESPRESSO SERVICES

Hello, how can we help you?

As a Nespresso Member, you benefit from many personalized services, so that you can enjoy your coffee your way.

ORDERING

FREE DELIVERY for orders of one coffee machine or of total value of minimum 500,000đ.

ORDERING
ONLINE
ORDERING

Order your suited coffee online

Order coffee now
COFFEE CONSULTATION BY PHONE

Monday - Saturday, 10am to 6pm

Call now
DELIVERY

We are doing our best to deliver your order as soon as possible, however delivery may take up to 5 working days because of this very busy period.

DELIVERY
NESPRESSO DELIVERY
CUSTOMER CARE

Experts are available to answer all your questions about the selections of your favorite coffee assortments, your machine.

DELIVERY
MACHINE ASSISTANCE
REPAIR SERVICES
RECYCLING

Delivering premium coffee, cup after cup, comes with accountability. To you, naturally and also to the world we live in.

DELIVERY
RECYCLING POINT
RECYCLING AT HOME
ORDERING
ONLINE

STANDARD DELIVERY

ENJOY YOUR NESPRESSO

1. STANDARD DELIVERY

These days, delivery takes at least 2 working days.

How does it work?

Your order will be delivered within 2-5 days*. Please update your Nespresso account information with your phone number, so that we can contact you, and an address at which the package can be received.

OPTIONS AVAILABLE FOR ABOVE DELIVERY METHODS:

Swap recyclable capsules.

Online payment via bank card or cash on delivery.

FREE DELIVERY for orders of one coffee machine or of total value of minimum 500,000đ.

Standard delivery costs may vary depending on your location if your order doesn't meet the free shipping criteria.

ORDER IN BOUTIQUE

Do you live in Ho Chi Minh City or Ha Noi City? Please visit our boutique for a full Nespresso experience.

1. PLACE YOUR ORDER

Experience and make a purchase right at our Nespresso Boutique in HCM City and Hanoi City.

Our Boutiques’ opening hours can change according to the restrictions imposed by the authorities.

NESPRESSO BENEFITS

If you’ve always shared our passion for coffee, why not enrich the whole experience? As a Nespresso member, you can enjoy even more exclusive benefits, rewards and coffee-inspired discoveries, all tailored to enhance your enjoyment of coffee, every single day. Make your love of coffee even more rewarding.